ZAHLUNGSMETHODEN

Payment and delivery

For delivery within Germany you can choose one of the following payment options:

-Prepayment by bank transfer

-Payment via PayPal

-Payment by credit card*

-Payment using Klarna system

-Cash upon receipt ( this costs additional +6.90€ )

Delivery within Germany:

We calculate shipping costs at a flat rate of €4.99 per order. Parcels are sent only with our delivery partner DHL, it is also possible to send to post offices.

For order amounts over 49 euros we deliver free of charge.

Submitting your order

All orders are dispatched from our warehouse in Germany, usually within 1-3 working days after payment has been received.

The average delivery time for parcels in Germany is 5-7 business days from the date of dispatch.

The average delivery time for parcels to other EU countries is 3-7 working days from the date of dispatch.

Please note - the recipient's name must be in Latin and match the name indicated on the mailbox/door/apartment. If your name is not indicated on the mailbox/door/apartment, then please indicate as the recipient whose name is indicated.

Deliveries abroad:

We calculate shipping costs within the EU at a flat rate of €8.99 per order. Parcels are only sent with our delivery partner DHL.

We deliver free of charge for orders over 99 euros.

Delivery address error.

If a package is returned to the warehouse as "undeliverable", "insufficient address" or "incorrect/erroneous address", the buyer will be charged to have the package redelivered to the correct destination (even if the order was originally eligible for free shipping).